Use the Vendor Portal

Work in your own business record

1. Open Vendor Portal and sign in using the account linked to your business. Confirm the business name at the top.
2. Use the profile area to review Public information and notification contact. Save profile when authorized changes are complete.
3. Open Documents to review or upload the required supporting files. Verify uploads in the list.
4. Open Inbox to read TERO requests and use Send reply for the selected conversation.

Submit a renewal package

1. Open Renewal when a renewal is available. Read any TERO instructions and the current submission status.
2. Confirm contact information and business changes. Upload the current renewal documents.
3. Review the attestation, then choose Submit renewal package to TERO when complete.
4. Watch the inbox and renewal status for staff review or requests for more information. Submission is not approval.

Access and privacy

Use the account's password-change control when necessary. If sign-in fails, follow the displayed help or contact authorized TERO staff. Do not use another business's account.

The vendor inbox is for portal communication. It is not a view into the private notifications mailbox.