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Business certification · Reference

Upload and review business documents

Keep supporting documents attached to the correct business and verify uploads.

Where
Business record or Vendor Portal > Documents
Access
Staff document uploads require certification-management permission; vendors act only on their own permitted documents.

Document handling

  1. Open the intended business or your own Vendor Portal and confirm the record identity.
  2. Find its document area. Review existing files before uploading a duplicate.
  3. Use the upload control and select the requested document type and file. Follow the file-type and size restrictions shown on screen.
  4. Wait for completion. Confirm the new file appears in the correct document list and opens successfully.
  5. For a renewal, also finish the renewal submission. Uploading a file alone does not submit or approve a renewal package.

Missing access or failed upload

Viewer and Auditor cannot upload business documents. Read access is also role-dependent. If an upload fails, read the error and check the file format, size, and record before retrying. Never assume a file saved because its name appeared in the file chooser.

Private document links still require authorization. Do not use a copied link as a way to share confidential documents publicly.

For v12.9 workflows · Reviewed September 23, 2026