Business certification · Reference
Upload and review business documents
Keep supporting documents attached to the correct business and verify uploads.
- Where
- Business record or Vendor Portal > Documents
- Access
- Staff document uploads require certification-management permission; vendors act only on their own permitted documents.
Document handling
- Open the intended business or your own Vendor Portal and confirm the record identity.
- Find its document area. Review existing files before uploading a duplicate.
- Use the upload control and select the requested document type and file. Follow the file-type and size restrictions shown on screen.
- Wait for completion. Confirm the new file appears in the correct document list and opens successfully.
- For a renewal, also finish the renewal submission. Uploading a file alone does not submit or approve a renewal package.
Missing access or failed upload
Viewer and Auditor cannot upload business documents. Read access is also role-dependent. If an upload fails, read the error and check the file format, size, and record before retrying. Never assume a file saved because its name appeared in the file chooser.
Private document links still require authorization. Do not use a copied link as a way to share confidential documents publicly.
For v12.9 workflows · Reviewed September 23, 2026