Public services · Reference
Find resources and complete a form
Use published instructions, downloads, and supported online forms.
- Where
- Resources or Staff portal > Resources
- Access
- Public resources can be read without staff access. Private drafts and management require appropriate sign-in.
Use a resource
- Open Resources and search or filter by scope and category. Staff can also see management status filters.
- Open the resource and read Instructions and next steps. Review the destination and requirements before entering information.
- For supported forms, choose Fill out online or Preview blank PDF.
- Complete the required fields. Use Save private draft when available to retain work, or Download completed PDF to obtain the result.
- Follow the resource's submission instructions. Downloading a completed PDF does not automatically submit it to TERO.
Manage resources
Authorized staff can use Add resource or Edit resource, review its audience and status, and Save resource. Check the public result when publishing. A draft should not be presented as a published resource.
Private saved forms belong to the signed-in account. Avoid entering real personal information when using the shared demonstration.
For v12.9 workflows · Reviewed September 23, 2026