Skip to help content
TERO TracksHelp & Training

Workforce and employment · Reference

Manage an employer record

Keep employer services, contact records, and portal users distinct.

Where
Staff portal > Employers
Access
Profile editing: Administrator, Director, Workforce Staff, Referral/Procurement Staff. Service-status changes: Administrator, Director, Workforce Staff.

Review or update

  1. Open Employers. Search by employer details and use status or organization-type filters.
  2. Open a record. Check its contact information, work locations, hiring needs, linked business, job orders, and portal users.
  3. If authorized, edit the required fields and choose Save employer profile.
  4. For a new employer, choose Add employer, complete the required fields, and choose Add employer record.

Service status is not login status

Make employer inactive and Activate employer services change the employer's program status and require a reason. They are different from disabling a person's login.

Use Open Job Orders to manage opportunities. Use People and Portal Access to review linked users. Confirm the correct organization link before changing an account.

For v12.9 workflows · Reviewed September 23, 2026