Start here: find your workspace

Choose your workspace

• TERO staff portal: office work, certification, workforce, referrals, reports, and administration.
• Vendor Portal: a business manages its own profile, documents, renewal package, and inbox.
• Job Seeker and Training Portal: clients manage their workforce profile and participate in employment and training services.
• Employer portal: authorized employers manage job orders and job-related responses.
• Public website: browse certified businesses, training, resources, and solicitations without staff access.

First visit

1. Open the appropriate portal. For the staff demonstration, use the demo sign-in displayed on the staff sign-in page. Do not reuse a personal password for a shared demo identity.
2. Check your displayed role after signing in. Your role determines which actions the server allows. Seeing a section does not mean you can edit it.
3. Use the navigation menu to choose a section. On a narrow screen, use Menu.
4. Open Help & Training for the full guide, or Help with this page for the current topic. Help links from workspaces open separately, keeping your current form in place.
5. Finish or cancel any unsaved form before navigating away. Sign out when finished.

Use this guide

These instructions describe the v12.9 demo workflows. Help pages contain instructions, not live case records. A role filter recommends reading; it does not grant access. The PDF contains the same articles for offline use.

Begin with the read-only training exercises. Buttons that save, publish, approve, send, or change status are real application actions, even in a demonstration.